FAQ's

We have put together a list of the most frequently asked questions we've receive from our customers.

1. 

Do you design custom engagement rings and jewelry?

Over the years we have created numerous custom pieces for both our own inventory and customers. Clients are included in the various steps of design, production and final outcome of these custom pieces.

2.

Do you offer appraisals?

We provide a complimentary appraisal for all items purchased from Bennett Valley Jewelers. We are also happy to appraise family heirloom pieces, estate collections and provide insurance assessments. 

3.

Do you service watches and replace batteries?

Yes, we are able to service a variety of timepieces. We complete battery and movement replacements, offer new watch straps or band adjustments. Our extensive history with Rolex, enables us to include services on these classic timepieces as well.

4.

Do you engrave jewelry?

Whether you are looking for a personalized message, monogram, family crest, logo, drawing, or signature, our engravers will create a work of art that can be passed down from generation to generation. 

*Please Note: Not all items are good candidates for engraving. We are happy to inspect your item to determine its eligibility and successful outcome.

5.

Do you buy estate or pre-owned jewelry?

We do purchase pre-owned or estate jewelry. Please bring the items in for us to look at and determine their eligibility.

*Please Note: We do not offer resale of estate items.

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Didn't find what you were looking for?

If you have any further questions, please contact us at (707) 523-1333 or info@bennettvalleyjewelers.com